Author Archive

Written by Kevin Kelleher
Posted Saturday, August 29, 2009 at 12:01 AM PT

 

Why TiVo Is Struggling While Netflix Is Thriving

The good news that came out of TiVo this week was that, encouraged by an initial $105 million patent-infringement ruling against DISH/Echostar, the company is now suing AT&T and Verizon with similar complaints. The bad news is that this is what passes for good news at TiVo these days.

Actually, there was worse news. TiVo’s net subscriptions fell by 146,000 as it lost more customers than it signed up — for the ninth straight quarter. According to TV By the Numbers, TiVo now controls less than 10 percent of the DVR market it helped to create. But as much as TiVo may be entitled to the lawsuits’ proceeds, patent claims are a long, costly and not terribly innovative way to make money.

So it’s interesting to compare TiVo’s fate with that of Netflix, another upstart that’s helped to change how we watch video over the past decade. Both improved the video experience and grew by positive word of mouth. Both endured years of stock volatility amid investor skepticism. Both were positioned to weather, if not benefit from, the recession as consumers seeking to spend less watched more video entertainment in their homes.

But the two don’t seem like kindred companies anymore. As TiVo’s customer base has shrank, Netflix’ subscribers have been growing at an annual rate of around 25 percent for the past several quarters. Cheaper, if less sophisticated, DVRs from cable and satellite providers hurt TiVo’s prospects.

And Netflix? In the five years it took TiVo to fight Dish/Echostar in court, Netflix has used its DVD-by-mail business as a base on which to slowly build an online audience -– without interference from cable or satellite TV providers. And while Netflix has long faced a deep-pocketed competitor in Blockbuster, it’s done an admirable job of not only holding its own but taking market share away from the retailer.

The key difference in their approaches seems to lie in just how much they’re willing to pay to grow and maintain a customer base. In a way, Netflix’s Watch Now is a very crude on-demand video service, especially when compared with TiVo’s software. Netflix could have made it fancier, but it focused on price competition with Blockbuster.

As a result, Netflix is in a position to keep innovating in streaming video, forging relationships like the one it has with Microsoft’s Xbox as well as TiVo itself, and may be seeking similar tie-ups with other companies. The market for streaming broadband content to TVs and other devices is still young and growing slowly. Netflix’s patient approach, coupled with its focus on keeping prices low, is likely to serve it well in the long run.

Topic: Random Stuff

Written by Kevin Kelleher
Posted Saturday, March 21, 2009 at 9:00 AM PT

 

Blockbuster: Now Only Slightly Less Miserable!

When was the last time you rented a DVD from a Blockbuster store? If it was recent enough for you to remember the exact date, you’re in a shrinking club.

The video retailer behemoth that stomped many a mom-and-pop store out of existence is now finding people are renting fewer of its DVDs. Rentals at its U.S. locations fell 2.6 percent in the last three months of 2008 (in a conference call, CEO Jim Keyes blamed Hollywood for producing crappy movies), while sales of video games, game consoles and used DVDs rose 37 percent.

bbi-vs-nflx

In other words, the epic Blockbuster-Netflix battle that has waged for several years isn’t quite over, but Netflix is doing a great job of bloodying up its adversary. So Blockbuster is hoping to fare better against GameStop and Amazon.com.

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Topic: Random Stuff

Written by Kevin Kelleher
Posted Tuesday, February 19, 2008 at 5:24 PM PT

 

Limelight Dims, Blames the Writers

Remember all those stories and reports about how the writers’ strike was driving TV viewers over to the Internet? Limelight Networks wants you to forget them.

After posting a larger-than-expected loss for its most recent quarter, Limelight says the current quarter won’t be much better. Why? It’s those pesky picketing writers, who are costing Limelight $1 million this quarter in lost business. And they’ll cost Limelight millions more this year, even though they went back to work last week.

Limelight, which like Akamai makes money by shuttling high-bandwidth digital content around the Internet, said big customers are trimming their online spending until the release of new programming returns to normal.

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